relaxing massage at Byward Massage Therapy Centre

Payment, Fees & Policies


We accept cash, debit card, Visa, Mastercard and American Express at the time of your visit. Credit cards are not necessary for booking appointments online. Upon arrival, please check in with our Receptionist to confirm your arrival and to process your payment. We will provide receipts that can be submitted for reimbursement to your insurance company. Please note that many insurers will cover massage if it is prescribed by your medical doctor.


We do not bill insurance companies directly. However, we will provide a receipt that you may submit for possible reimbursement. Receipts are available on the date of your massage at the reception desk.


All massage services are based on the amount of time booked.


60 minute massage – $95 +HST
90 minute massage – $142 +HST
120 minute massage – $180 +HST

Cancellations and Missed Appointments Policy

Appointment cancellations require 12 hours notice.  Cancellations outside of this time frame are subject to the full massage fee. Fees will not be applied to the cancelled or missed appointment if we are able to rebook the time in question.  If your appointment is booked for the same day, please be aware that the cancellation policy will be in effect once your appointment time is set.

Late arrivals can only be extended to the time remaining in the scheduled session.

If you wish to cancel or reschedule your appointment please contact our office at your earliest convenience.

Byward Massage Therapy Centre | 333a Cumberland St., Ottawa | PH: 613-860-8600Book Now